SUPPORT OPERATIONS
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A shared view of what needs attention across your projects.
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| Ticket | Project | Order ID | Ticket amount | Payout received · IST | First opened / age | Reopened · IST | Submissions | Telegram | Deadline / remaining |
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Tickets will appear here when a connected bot imports them.
SMP status is tracked separately. Team notes and responses stay in this workspace.
Connect each bot to its own project
Install the private project plugin; it connects automatically. Keep the correct SMP account signed in. Manage extraction, timing and Telegram in Project settings. Keys identify the project; they cannot verify which SMP account you signed in to.
Delivery history, not a promise
Sent means Telegram confirmed receipt. Pending messages retry automatically. Use Retry only when you want a failed or disabled alert sent. Messages link back to this private workspace.
| Ticket | Project | Delivery | Attempts | Last result |
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